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Union Street Guest House Doesn’t Like bad Reviews – Charges Guests $500 For Each
This little guest house in Hudson New York has gained lot of negative publicity in the past couple of days for the inane terms and conditions that they had for fining wedding guests $500 for each...
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HotelNewsNow: “How to fight against TripAdvisor blackmail”
Back in May, The Telegraph in the UK had a piece about “Hotels ‘hostage to TripAdvisor blackmailers” that I covered here. Now, HotelNewsNow, an industry publication, has an article “How to fight...
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Blackpool Hotel Fines Guests £100 Per Negative TripAdvisor Review
The Telegraph has interesting piece (access here) about a Broadway Hotel in Blackpool (England) that apparently charges £100 per negative TripAdvisor review on guests’ credit cards. There was recently...
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TripAdvisor Fined €500,000 For Fake Reviews In Italy
TripAdvisor was fined €500,000 by the Italian antitrust authority for failing to curb fake reviews on its website. The watchdog found that TripAdvisor misleads consumers by stating that the reviews on...
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Washington Post: “How TripAdvisor altered your vacation-planning universe”
Washington Post run a story yesterday about TripAdvisor and how it has altered the way people search and share their travel experiences. TripAdvisor is the 800-pound-gorilla that many travel providers...
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Hotels Soliciting TripAdvisor Feedback – Does This Sometimes Backfire ?
I have stayed at many hotels this month that actively asked me to leave Tripadvisor feedback for my stay. Interestingly enough some of these had severe service issues so is this a smart strategy? It...
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TripAdvisor 150 Czech Airlines OK Plus Miles Per Review (Max 10 Per Month)
TripAdvisor has launched a campaign to get more reviews in Czech on its local website and is offering bonus miles for those that do them. You can earn 150 Czech Airlines OK Plus miles per review and...
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The Economist: Hotel Reviews On Travel Websites Are Largely Unrealistic!
The Economist had an interesting piece on unrealistic reviews posted to travel websites ranging from Online Travel Agents (OTAs) to the traditional review websites such as Tripadvisor. The essence is...
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Reader Comment: Management Hostile To TripAdvisor Reviews Case Sheraton...
A LoyaltyLobby reader dropped me an email about a hotel management comment left on his TripAdvisor review that was rather negative. Remember that you can always email me, send a message via Facebook or...
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Reader Question: TripAdvisor Censoring Critical Reviews?
A LoyaltyLobby reader left a comment to a prior piece about TripAdvisor’s inability to sometimes publish critical reviews of properties while no such issues with positive ones. Remember that you can...
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Hotel Managing TripAdvisor Reviews Case: W Doha (Read Getting Critical Deleted)
Those days are long gone when TripAdvisor could be considered neutral third party when it came to travel related online reviews. It is still difficult tool to pass, however, when doing research about...
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Australian Court Fines Hotelier $3 Million For “Managing” TripAdvisor Reviews
Meriton was fined $3 million AUD by a federal court in Australia for effectively running a TripAdvisor review scam. The Australian service apartment hotelier had been using Review Express function of...
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Caution: Is Your TripAdvisor Account Hackable? Reset Your Accounts!
Tripadvisor has just sent out an email to contributors notifying them that their login information and passwords from their database matches that on a leaked list and has surfaced in the wild. As a...
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Hotels “Managing” (Scamming) Their TripAdvisor Reviews
There has been a lot said about online reviews in recent months. Some studies suggest that more than half would be fake either left by consumers that haven’t used the product or paid by business...
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American Hotel Guest In Thailand Arrested & Jailed For Defamation After...
A disgruntled American hotel guest who posted several bad TripAdvisor and other online reviews about a resort in Koh Chang, Thailand has been arrested by the police and spent several days in jail after...
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Tripavisor Warns Readers About Thai Resort That Got Guest Jailed For Negative...
Remember the case back in September (read more here), when an American guest in Thailand got jailed for leaving a negative review of a resort on Tripadvisor? The guest got out of jail after spending...
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Whine Wednesdays: Hotels Scamming TripAdvisor Reviews Case W Bogota
Some people rely on TripAdvisor reviews when choosing hotels that is problematic because the platform is plagued with fake reviews (paid positive), while hotels try to suppress critical ones. Whine...
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